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FEMA specialists at Ace-N-More all week

Specialists to answer flood-related questions

GTNS photo by Gretchen Teske

Catherine Keithahn, and Denisse Borrero Perez, Hazard Mitigation Community Education Outreach Specialists with FEMA, will be at Ace-N-More in Washington all week.
GTNS photo by Gretchen Teske Catherine Keithahn, and Denisse Borrero Perez, Hazard Mitigation Community Education Outreach Specialists with FEMA, will be at Ace-N-More in Washington all week.

Anyone affected by the March floods can find a resource at Ace-n-More in Washington this week as two FEMA mitigation specialists are available to help and provide information and answer questions.

Catherine Keithahn, a Hazard Mitigation Community Education Outreach Specialist with FEMA (Federal Emergency Management Agency) said the purpose of their visit in Washington is to be a resource for people still suffering the consequences of flooding.

“We’re trying to reach those who wouldn’t normally be able to be reached,” she said. “We do hit places that were more directly hit, but the opportunity here is you have friends and family that have been affected and have not been able to get to any FEMA resources, so we’re just kind of reaching outside the box in a community that may not have been directly hit.”

Keithahn said for those who have been affected, the first step in the process is checking to see if they have flood insurance. From there, they provide a variety of pamphlets that cover everything from insurance claims to cleaning the property after the flood. She said this information is valuable to have because although it may not be needed right now, there is always a chance it could be needed in the future.

“The more you have under your belt, the better you’re capable of moving forward,” she said.

Emergency management is another component the specialists are informing the public on. Denisse Borrero Perez, a Hazard Mitigation Community Education Outreach Specialist with FEMA, said she would encourage people to come out and get resources because this provides an opportunity for people to talk with a specialist and have their questions answered.

“Through this outreach, we get to see the people have that one-on-one with the community, she said.

The specialists will be at Ace-N-More in Washington, 1901 E. Washington St., from 8 a.m. until 6 p.m. Monday, June 10, through Friday, June 14, and 9 a.m. until 12 p.m. Saturday, June 15. They have pamphlets available in both English and Spanish and a Spanish-speaking representative will be present.